About Us

Why Arcadia?

Websters describes Arcadia as; 

“any place of rural peace and simplicity”. 

My hope for you is that through the counselling process and acquiring new skills you will find some solace and meaningful direction to assist in moving forward.

Our Mission

At Arcadia Counselling and Consultancy, our mission is to provide high quality counselling services to individuals who are experiencing emotional or psychological challenges.

We also value the process of Supervision to help other practitioners in their own journey to serve clients.

Our Approach

We believe in taking a client centred approach to counselling, where we work collaboratively with our clients to identify their goals and develop a personalised plan for treatment.

Meet Jennifer

As a person-centred therapist with a trauma-informed approach, I incorporate ACT (Acceptance & Commitment Therapy), Narrative Therapy, and Strengths-Based techniques. I draw from various therapeutic methods to ensure optimal outcomes for my clients. My approach is both intuitive and creative, tailored to meet the unique needs of each individual.

I am deeply passionate about the emerging research on the microbiome's impact on depression and anxiety.

Qualifications

  • Level 4 Member Australian Counselling Association

  • Master of Social Work (2018) - ACU

  • Bachelor of Human Services Major in Counselling (2014) - USQ

Our Services

Individual Counselling

In addition to trauma and sexual assault counselling, I also specialise in supporting individuals coping with grief, anxiety, and various life transitions. Whether you're struggling with overwhelming emotions, navigating difficult relationships, or seeking guidance on personal growth, I am here to provide compassionate support and practical tools to help you navigate life's challenges with resilience and hope.

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Professional Supervision

We provide accredited Supervision services.  We believe this is an important aspect of continuing to develop high standards of practice across the industry & promoting self care for practitioners.

What Our Clients Say

  • Jen just isn't any other Counsellor.....

    I started to write this like I would any other testimonial, I've been seeing Jen for x number of years, then I just got stuck... because Jen just isn't any other Counsellor.

    I've been in therapy more than half of my life, I've seen many people, experienced many styles & methods, & for the first time I think ever, I found someone who truly gets it. I remember the very first time I saw Jen, just breathing a big sigh of relief. It's not easy to get me to drop my walls, yet Jen created a welcoming, safe space, where I felt seen, heard & supported from that very first session.

    What I love most about Jen is that everything is real. That's super important to me.

    What we talk about are the practical tools & strategies that help me navigate everything from the usual family & everyday stuff to the deeper more serious stuff.

    Tools that I continue to use every single day, & if there's something she thinks of after our session, like an article or extra resources that might help, an email pops up with her name on it. She genuinely cares, beyond when you are in the room face to face.

    When I talked at the beginning about how long I'd been seeing Jen, truth is, I don't remember, because I'd be lost without her. Her guidance & support help me to be the best version of myself. She has been & continues to be an absolute blessing in my life!

    Alize

  • Jen genuinely cares

    I have been working with Jennifer for almost a year. From the moment I met her, I was struck by her down-to-earth, genuine nature. She has an incredible ability to relate to whatever situation I'm going through, making me feel seen and understood every time we talk.

    Jennifer’s sense of humor brings a lightness to even the toughest conversations, making it easier to open up. Above all, it's her genuine care that stands out, she truly invests in your well-being, and you can feel it in every session. If you're looking for someone who combines professionalism with warmth and authenticity, Jennifer is the one you want by your side.

    Lisa

  • Working with Jennifer has been a gamechanger

    Working with Jennifer Duncan for professional supervision has been a game-changer for me as a counsellor.

    Her ability to provide insightful feedback while maintaining a grounded and supportive approach has been invaluable. Jennifer creates a safe space where I can reflect on my practice, discuss challenges, and gain new perspectives, all while feeling truly heard and understood.

    Her down-to-earth nature and sense of humour make supervision sessions both enriching and enjoyable. I leave every session feeling more confident, aligned, and equipped to continue my work with clients.

    If you're a counsellor seeking meaningful and thoughtful supervision, Jennifer is an absolute must.

    Sharon

Contact Us

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